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FAQ

REGISTRATION

I tried to register but there was a bugg and the system refuses a second registration? The easiest way is to re-register by changing a character in your first or last name.

Can I unsubscribe due to an injury or an impediment?
No cancellation gives the right to a refund 30 days before the event. If it is an injury and you have a medical certificate, you can contact us at event@zatopekmagazine.com

Can I pick up a friend’s bib? Yes, and you don't need ID for that.

I can't find my bib number in the list of pre-registrated runners?
The "group" entries are not included in the published lists of individual pre-registrations because it is the group captains who will distribute the bibs

Can I give my bib to a friend because I can't run? It is possible to change your name or request a refund up to one month before the event. Beyond this month (D-30) only group leaders can still modify a maximum of 5% of the names of their group on the day of the race (advantage offered to groups), via the "litiges" table.

OTHERS

Can i run with my dog? Yes, if the dog is kept on a leash and if you start at the back of the pelonton so the other runners will not be disturbed.

Is the route accessible to people with reduced mobility?